Our incoming phone lines are open 10.00am to 1.00pm and 1.30pm to 3.00pm, Monday to Thursday only, however, we are all here working full, normal hours, i.e. 9.00am to 5.00pm Monday to Friday, so if you need to email, or leave a voicemail, we will gladly respond promptly.
Why use us?
You may well see that there are various firms offering to help solve the problem of your uncomfortable cushions, so why choose The Cushion Refilling Co.?
Q Are you an experienced cushion refilling supplier?
We have been professionally and expertly refilling cushions for customers all over the U.K. since 1996.
Q Do you have Showroom premises?
We are not an 'internet only' business. We own and occupy our Bristol based premises, some 22,000 Sq. Ft. in total, and we welcome visitors six days a week to come and see us working, as well as supplying non-local customers all over the U.K.
Q Are you associated with any other company?
Yes, we are part of Bristol Upholstery & Soft Furnishings Ltd, probably the most respected name in our specialised industry, in our region.
Q Is your business well established and reputable?
When using The Cushion Refiling Co. you are entrusting your cushions to a sound, established, V.A.T. Registered business.
Q Is it a simple process to go through options and requirements with you?
When you contact us, we have the experience to know the correct questions we need to ask you in order to give you an estimated quote.
Q Will you be able to supply an accurate quote?
We try to give you realistic prices when you initially contact us, as there is no point in us telling you low prices just to interest you…and then giving you a much higher exact price once we've collected your cushions.
Q I'm not located nearby, how do I get my cushions to you?
We send you specially made packaging and collect your precious cushions using reliable, trusted couriers.
Q Once you have my cushions, am I obligated to proceed?
We offer a 'nothing to lose' way of quoting – i.e. after giving you an estimated quote over the phone or by email, we collect your cushions. After we've seen and measured them accurately we contact you to discuss your cushions and the options open to you and of course give you an exact Quotation. If for any reason you then don't wish to proceed, we would return everything to you and you would owe us nothing. We think this has only happened once in 24 years!
Q How long will you take to refill my furniture cushions?
We offer a prompt turn round. When we collect your cushions from you, we will have them transformed and delivered back to you within 10 days. We only need to collect one complete seat cushion (with its inner) and all the other covers (without inners). If you would also like your backrests refilled, then we would collect one complete backrest cushion and all the other backrest covers (without inners).
Q Do I have to refit the cushion covers myself?
We professionally refill all your cushion covers that we have collected. So you have nothing to fit or struggle with! Just put your cushions back onto your furniture and then see and feel the transformation!
Q Is your cushion refilling work guaranteed?
We offer a 5 year guarantee on our best filling grades.
Why not just buy a cut piece of foam online and fit it yourself?
You can buy cut pieces of foam very easily online, BUT, we have learnt over the last 24 years of offering our Cushion Refilling Service that just putting a cut piece of foam in a cover does NOT work! Not only will it not fill the cover properly, but without the heavy Dacron Wadding and special 'doming' that is required, the cushion will very quickly look baggy and loose.
Obtaining the correct shaping required, to accurately fit your covers and then your sofa, is not easy. Our 24 years experience of refilling a myriad of cushion shapes, sizes and with different filling types, allows us to avoid the many pitfalls a less experienced company would experience.
During our Cushion Refilling service, we invariably have to shape your new foam, dome it, add various degrees of Dacron Wadding, and make numerous adjustments until we are entirely happy with the finished refilled cushion.
We don't claim to offer the cheapest method of refilling your cushions… but we DO feel confident in saying that we will carry out the job with more care, professionalism and experience than anyone else. The end result being that you will have transformed your furniture for many more years of comfort and enjoyment.
Give us a call on Freephone , click here to use our online form, or drop us a line at to find out more, including an approximate quote.
We promise you a friendly, professional response.