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Customer Reviews & Testimonials

Please find below a selection of testimonials and reviews from customers that we have already helped with transforming their furniture cushions…

"Hello everyone at the cushion re-filling com I love my new couch. It really does feel like a new one. It's super comfortable and I definitely don't have to plump my once feather cushions. And there is so much more support on my back. Thank you so much."
N. Maquire, Cumbria

"I just wanted to let you know that we are so pleased with the eight cushions that you have done for us.The workmanship is fantastic and the two settees look like new again. I would also like to say how impressed with your customer service – it was A* and we will be using your company again in the very near future for our other cushions. Its so refreshing to come across a company who is so good – I couldn't find fault. Thank you so much."
Mrs Marshall, Devon

"Dear Cushion Refilling Team, Thank you so much for doing such a good job of refilling our sofa cushions. We are delighted."
J. Cosgrave, London

"This is the large sofa in our conservatory which is now a real pleasure to sit on thanks to the great work of your team. This is the smaller of our two conservatory sofas looking great with its new, comfortable cushions. A great job and not nearly as expensive as I expected. Thank you Everybody."
Chris Fitzgerald, Cornwall

"I am very happy to enclose the photograph (above) of the sofa with the newly filled set cushions. They look great."
Mike Rogers, North Yorkshire

"Thanks for doing such a fantastic - & incredibly fast - job on our sofa cushions. This was the second time we'd come to you to breathe new life into our sofas, & both times you worked miracles! We couldn't be happier with the end result."
Richard Peel, Gloucester

"Dear Cushion Refilling Team, I'm sorry it's taken a while to email to say thanks for our cushions. We are all sitting comfortably now and loving our sofas again. I can't believe we slouched for so long and now they're back to their former glory it's lovely."
Mrs R Tufft, Cheshire

"Many thanks – brilliant service absolutely as described and cushions have transformed the sofas into looking (& feeling!) like a new purchase. Delighted and would unreservedly recommend."
L. Grote, Colchester

"Another suite looking like new, plumped to perfection."
Mr and Mrs Goodson, Melton Mowbray

"Dear Cushion Refilling Company. Here are the pictures of our new sofa cushions refilled. We are delighted with them."
Glyn Owen-Hughes

"Please find attached picture of my newly filled sofa cushions! feel Free to use as you like - I'm very happy with them!"
B. Colwell, London

"Thank you! My cushions have arrived and I am absolutely delighted with them! The sofa looks and feels like new, in fact it is far more comfortable than it ever was. We live a long way from your Showroom and I was a little nervous about proceeding via phone and email. However, I have to say that I have been consistently impressed by the helpfulness and friendliness of every single member of your team that I have spoken to, and..... the whole process was expertly managed. I have no hesitation in recommending you - so pleased I went ahead!"
E. Thomas, York

"Thanks for refilling our cushions, an excellent job!"
D. Duane, Bristol

"Many thanks for a very efficient job. The new seat cushions for my sofa are perfect and make such an improvement to the overall look of it. Good advice & service from start to finish."
J. Smith, Stow on the Wold

"Just to say I received my seat cushions back today. Absolutely thrilled with them. Thank you. Also thank you to David for keeping me advised throughout the time they were with you. Fantastic customer service and workmanship. I will not hesitate to recommend you."
P. Roberts, Buckinghamshire

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"Thank you very much for returning my cushions and for doing such an excellent job. I found your service to be high quality and good value for money. Staff were courteous, patient and willing to talk me through the different options. Having had the cushions refilled by yourselves and the sofa and armchairs professionally cleaned by a local firm I've now got a 15 year old suite that is practically as good as new for a fraction of the cost of buying a replacement. I'd encourage anyone thinking about going down this road to take the plunge! I've attached a couple of photos of the end result."
J. Simpson, Lancaster

"My children used to make my old sofa look terrible. It was beyond plumping. It was not comfortable. We are so happy with our new scatter cushions and sofa cushions. Our sofa is transformed. What's more it's always comfortable and does not require plumping. It took a couple of days to get used to the new filling - but now it is so comfortable. Many thanks for your great service."
S. Frenchay, Edinburgh

"We recently had some replacement foam sofa cushions from you via your collection service. The new cushions are great, but I particularly wanted to say thank you for the excellent service from start to finish, especially from David, the gentleman that I spoke to on the phone. He was very helpful and dealt patiently with my lack of knowledge. In a world so quick to complain, I feel it is important to say thank you for good service and I would be more than happy to recommend you."
C. Tordoff, Leeds

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We're an established family-run business with very experienced long-term staff
We collect your cushions from your home and these are safely delivered to our premises…
Your cushions and covers arrive…
Are carefully unpacked…
Expertly assessed and measured
From our vast stock of high quality cushion fillings…
Our 11 stage process begins
Then after we've professionally refilled your cushions…
They're securely packaged up and on their way back to you!
 If you're local, we have a permanent Showroom...
With many options to offer…
For you to try out and select for your choice of comfort!
We can refill leather furniture cushions…
…as well as fabric!
No job too big…
…or small!
Dining/occassional chairs can also be refilled

Home | About Us | Customer Reviews & Testimonials | Recent Orders | How We Work | Our Cushion Refilling Process |
Our Types of Filling | 'Fixed Cushion' Refilling / Re-plumping | Visiting Our Showroom | Why Use Us? | Our Story So Far | Contact Us

The Cushion Refilling Co. is a trading style of Bristol Upholstery and Soft Furnishings Co., which is in turn owned by The Caravan Seat Cover Centre Ltd. E. & O.E.
Our business is an independent family run company and we are not, and do not claim to be, connected to the original Ercol Company in any way.